Manage every step of the customer journey from ticket selection to service completion through one centralized and easy to use platform.
Allow users to select a department and service, receive a queue number, and obtain a printed ricket or SMS confirmation through an intuitive touchscreen kiosk.
IQLine is designed to help healthcare environments organize the patient journey through digital check-in, queue management, notifications and real-time operational visibility. The platform helps organize how patients enter the service process, wait, receive updates and are called for service while giving staff greater visibility into queue activity.
Allow patients to register or confirm appointments through an intuitive and guided process that creates a more organized arrival experience.
Organize waiting lists, priorities and service calls from one managed platform across configured services and stations.
Keep patients informed with status updates and notifications throughout their visit to reduce uncertainty while they wait.
Monitor patient-flow activity and operational trends to provide greater visibility into queues, waiting activity and service operations.
Hospitals • Clinics • Medical offices • Imaging centers • Laboratories • Outpatient facilities • Multiple-service waiting areas